Privacy Policy
Effective Date: August 2026
At CallIQ, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or engage with our AI phone receptionist services.
1. Information We Collect
We collect information that you provide to us directly, including but not limited to:
- Name
- Email Address
- Phone Number
- Business Name
- Call recordings and transcripts processed through our AI receptionist service
Additionally, we may automatically collect information about your interactions with our website, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited on Our Site
- Aggregated data about how you use the site
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our AI receptionist service.
- To communicate with you regarding your account, service setup, and inquiries.
- To send updates or promotional information if you have opted in to receive them.
- To improve the functionality and performance of our website and service.
- To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:
- Cloud hosting and infrastructure providers.
- Calendar and scheduling providers (e.g., Google Calendar) to enable appointment booking.
- Communication providers (e.g., WhatsApp Business API, SMS and email services) to deliver messaging features.
- Analytics services to help us understand and improve our website and service.
We may also disclose your information if required by law or in response to legal requests, such as a subpoena or court order.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request that we delete your personal information, subject to certain exceptions.
- Object to the processing of your personal data or request a restriction on its processing.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at calliq.online@gmail.com.
6. Cookies and Tracking Technologies
We do not use cookies for tracking or advertising. We rely on cookieless analytics that measure page views anonymously — they do not identify you personally or follow you across other websites. Third parties embedded in the site (such as the Calendly booking service) may set their own cookies when you interact with them directly, and you can control that through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us, including Calendly and WhatsApp. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
calliq.online@gmail.com